Collections and Recovery

Bankruptcy
Bankruptcy is a formal insolvency process used when a borrower cannot meet debt obligations under the normal repayment path.
Charge-Off
Charge-off is a serious non-payment stage where a lender treats an account as unlikely to be collected as agreed.
Collection Account
A collection account is a report entry showing that a debt has moved into collections activity.
Collection Agency
A collection agency is an organization that tries to recover overdue debts on behalf of a creditor or after the debt has been placed or assigned.
Consumer Proposal
A consumer proposal is a formal Canadian insolvency process that lets an individual offer creditors a structured repayment compromise.
Debt Management Plan
A debt management plan is a structured repayment arrangement used to organize unsecured debt through a guided plan.
Debt Settlement
Debt settlement is an arrangement to resolve a debt for less than the full claimed balance through negotiated compromise.
Garnishment
Garnishment is a legal process that directs part of a person's income or funds toward debt recovery.
Licensed Insolvency Trustee
A licensed insolvency trustee is the Canadian professional authorized to administer formal insolvency processes such as bankruptcies and consumer proposals.
Payment Arrangement
A payment arrangement is a negotiated plan for handling overdue amounts after the borrower has fallen behind.
Rehabilitation After Insolvency
Rehabilitation after insolvency is the process of rebuilding credit and financial stability after a formal insolvency event.
Repossession
Repossession is the lender or secured party taking back pledged property after serious default.
Write-Off
Write-off is a late-stage lender treatment showing that an account is no longer expected to be collected as originally agreed.